Privacy policy.
Your privacy is important to us! Please remember we are required by law to follow HIPPA and we take this very seriously. The forms you read and sign as a new patient detail this information.
We also send text message reminders and emails only IF you opt in to receive these messages. You have full control of wether you receive communication in this way within your health account/electronic medical record. What is outlined below are the ways in which we communicate and how your contact information is used.
Hendersonville Acupuncture and Wellness, LLC may disclose Personal Data and other information only as follows:
We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with applications that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
Information collected:
Within our electronic medical record (EMR), we collect contact information such as email address, phone number, mailing address and health history. You’ll receive access to our privacy policy and HIPPA forms as well as cancelation policy.
Within your account, you can OPT IN to receive email communication from us. In this same area, you can also opt in to receive text message reminders regarding scheduled appointments.
Within your account, you can also OPT OUT of receiving emails or text messages from Hendersonville Acupuncture and Wellness, LLC. You have full control of this.
• Your phone is only used to schedule and confirm appointments and/oir answer questions you may have.
• Your email address is used to schedule and/or confirm appointments and general information regarding happenings in the clinic.
• Your information is never shared for marketing/promotional purposes with anyone and never shared with third parties/affiliates. In addition, opt-in information is never shared with anyone for any purpose.
• To get more information about privacy practices or request changes to your information, you can reach us by phone 828-388-5979 via email at frontdesk@hendersonvilleacupuncture.com or by logging into your account and making changes.